Privacy Statement

Last updated: 8 October 2026

Who we are

Oceanid Pty Ltd as Trustee for Hyperion Trust (ABN 68 717 209 803), trading as SalesLadders™, operates the SalesLadders™ websites, including salesladdersecrets.com and any other website or page that links to this Statement (together, the “Sites”), and may present products under brand display names such as SalesLadder™ Secrets. In this Statement, “we”, “us” and “our” refer to that legal identity.

This Privacy Statement explains how we collect, use, store, disclose, and protect personal information when you visit our websites, join our email list, purchase digital products, or otherwise deal with us.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where the General Data Protection Regulation (GDPR) of the European Union (EU) or United Kingdom (UK) data-protection law applies, the European Union / United Kingdom rights section below also applies.

What personal information we collect

Depending on how you interact with us, we may collect:

Identity and contact details — name, email address, and billing or postal address if provided.
Purchase and transaction details — products purchased, order identifiers, payment status, and support history. Payment card data is typically processed by our payment provider; we do not store full card numbers on our own systems.
Account or community details — login identifiers, preferences, and messages you send us.
Marketing preferences whether you have opted in or out of receiving marketing emails.
Technical and usage data — Internet Protocol (IP) address, device and browser type, pages viewed, referring Uniform Resource Locator (URL), approximate location derived from IP, and similar analytics events.
Cookie and similar technology data — see our Cookies Policy at https://salesladdersecrets.com/cookies.

We collect information directly from you through forms, checkout, email, and chat, and automatically through cookies and similar technologies. We may also receive limited information from payment processors, email service providers, and advertising or analytics partners.

Why we collect and use personal information

We collect and use personal information where reasonably necessary for our business functions, including to:

provide digital products and fulfill orders;
process payments and prevent fraud;
provide customer support;
send transactional messages such as receipts, access links, and important product notices;
send marketing emails where you have consented or where otherwise permitted by law;
improve our websites, funnels, and products;
comply with legal, tax, and accounting obligations; and
enforce our Terms and Conditions and protect our rights, users, and systems.

Sensitive information

We do not seek to collect sensitive information, such as health information, racial or ethnic origin, or biometric templates. Please do not submit sensitive information unless we expressly request it for a lawful purpose.

Disclosure to service providers

We may disclose personal information to trusted service providers who help us run the business, including website and hosting providers, payment processors, email and Customer Relationship Management (CRM) tools, analytics and advertising platforms where enabled, and professional advisers such as accountants and lawyers where required.

We require these providers to handle personal information appropriately and only for the purposes we specify, subject to their own terms and applicable law.

International transfers

Our service providers may store or process personal information in Australia and other countries, including the United States or European Economic Area. Where personal information is transferred outside Australia, we take steps that are reasonable in the circumstances to ensure it is handled consistently with the Australian Privacy Principles (APPs). Where the General Data Protection Regulation (GDPR) applies, we use appropriate transfer mechanisms, such as standard contractual clauses, where required.

Storage and security

We use reasonable technical and organizational measures to protect personal information against misuse, interference, loss, and unauthorized access, modification, or disclosure. No method of transmission or storage is completely secure. If you believe your interaction with us is no longer secure, contact us using the details below.

Retention

We keep personal information only for as long as needed for the purposes set out in this Statement, including to meet legal, accounting, and dispute-resolution requirements. When information is no longer required, we take reasonable steps to destroy or de-identify it.

Direct marketing

Where we use your personal information for direct marketing, you may opt out at any time using the unsubscribe link in our emails or by contacting [email protected]. We will process opt-outs promptly.

Access, correction, and complaints in Australia

Under the Privacy Act 1988 and the Australian Privacy Principles (APPs), you may request access to personal information we hold about you and request correction of inaccurate, out-of-date, incomplete, irrelevant, or misleading information.

Privacy contact: [email protected]
Postal: PO Box 1369 Bundaberg Qld 4670

We will respond within a reasonable period. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

European Union / United Kingdom rights

If you are in the European Union (EU), European Economic Area (EEA), or United Kingdom (UK), and the General Data Protection Regulation (GDPR) or UK GDPR applies, we act as a controller for personal data for which we determine the purposes and means of processing.

Legal bases may include performance of a contract, consent, legitimate interests such as securing our services and improving products, and legal obligation.

Where the General Data Protection Regulation (GDPR) or UK GDPR applies, you may have rights to access your personal data; rectify inaccurate data; erase data in certain circumstances; restrict or object to certain processing; data portability; withdraw consent where processing is based on consent; and lodge a complaint with your local supervisory authority.

To exercise these rights, contact [email protected]. We may need to verify your identity before responding.

Children

Our products and marketing are directed to adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact [email protected] and we will take appropriate steps.

Third-party links

Our sites may link to third-party websites or embed third-party tools. Those parties have their own privacy practices. We are not responsible for their content or privacy handling.

Changes to this Privacy Statement

We may update this Statement from time to time. The Last updated date above will change when we do. Continued use of our sites after an update means you should review the revised Statement.

Contact for privacy requests

Oceanid Pty Ltd as Trustee for Hyperion Trust (ABN 68 717 209 803)
Trading as SalesLadders™
Email: [email protected]
Postal: PO Box 1369 Bundaberg Qld 4670